ResolveAI - Conversational AI chatbots for Customer Service
ResolveAI - Conversational AI chatbots for Customer Service
ResolveAI offers an automated customer service solution powered by AI chatbots. Their technology is designed to help customers quickly find the answers they need, eliminating unnecessary wait times and improving customer satisfaction. The AI-powered chatbot ensures that customers receive accurate, consistent help in a short amount of time.
- Build your own Chatbot in minutes.
- Use your own business documents to train AI chatbot.
- Customize to fit your branding. Avatar, text, welcome message and persona.
- Add chatbot widget to your website or connect it with Facebook Messenger, WhatsApp and Instagram.
- Get notified about new conversations, live agent request and join Live Chat when needed.
What Is It?
ResolveAI is an elegant chatbot-building solution that can help you enrich your site with a custom chatbot that is aligned with your needs and wants. It allows entrepreneurs and other individuals without programming experience to create elegant chatbots that help increase engagement and conversion. Check out this quick dive into the exciting world of ResolveAI, and let us show you how incredibly powerful this chatbot builder really is.
How It Works
ResolveAI’s chatbot builder solution is based around an online interface. Its two main components are the dashboard and documents. The former contains statistical information regarding chats and their messages. The latter is where you create new chatbots that train on your Q & A information, use your welcome message, and use your brand image.
Use Cases
Small business owners often cannot afford to hire customer support centers with dozens, if not hundreds, of operators. They can, however, get their hands on an interactive chatbot that will help answer any and all questions that their customers might have. This chatbot can be custom trained and optimized for your brand.
Another great way to use ResolveAI is to give visitors to your site the feeling that they are important. A chatbot assistant in the corner of your site will make them interact with your site and explore its nuances. What is more, if they do not find the answers that they are looking for, they can always request live customer support.
A significantly more innovative way to utilize ResolveAI is by giving it the information of a famous pop culture or historical figure. It will then, with the profile picture of said person, act as an interactive Wikipedia article. This sort of approach can be especially useful for educational websites and museums, which have a hard time appealing to younger audiences.
Products
Chatbot Creator
Creating a chatbot requires collecting information that will act as the source of its answers. This information can be procured from your product descriptions or completely independent online sources. You can also add a brand image, a welcome message, a fallback message for unknown questions, and an optional request for live agent support. The generated chatbot can then easily be added to your site with a short code snippet.
Accessibility and Developer Options
Third-Party Integrations
ResolveAI’s chatbots integrate seamlessly with your website and services such as Facebook, Messenger, WhatsApp, and Instagram.
API Options
There are currently no ResolveAI API options.
Browser Extensions
There are currently no ResolveAI browser extensions.
Compatibility
The generated and customized chatbots can be used on various sites, including custom-built ones. The builder can be accessed from various devices since it is web-based. However, the optimal experience arises from accessing it on a desktop or laptop computer.
Community
There is a YouTube channel run by the creator of ResolveAI. The only other community interaction platform is their official blog. We are quite disappointed with the lack of conventional social media.