Botsify is an AI-driven chatbot platform designed to empower businesses to automate customer engagement processes and streamline sales funnels. Established in 2016, the platform boasts a user base of over 120,000 worldwide and is specifically engineered to transform the way businesses interact with their customers, making every customer feel like a VIP. Botsify offers white-label solutions for agencies and a variety of pricing plans tailored to meet diverse business needs.

One of the standout features of Botsify is its drag-and-drop chatbot builder, which allows businesses to create conversational forms and sales processes without the need for coding. The platform is focused on achieving results, promising a risk-free guarantee of success for its users. To back this, it features an intuitive analytics dashboard that provides real-time insights into customer behavior, conversion rates, and lead generation.

A remarkable attribute of Botsify is its omnichannel capabilities. Not restricted to a single platform, the chatbot can be integrated across multiple channels including Facebook, WhatsApp, Instagram, and websites. This ensures seamless customer experiences regardless of how or where the customer chooses to interact with the business. Additionally, Botsify offers multilingual support, translating chatbots into 100+ native languages within minutes to cater to an international clientele.

For businesses aiming for speed and efficiency, Botsify offers "Agent Fallback," a feature that allows human agents to take over the chatbot in real-time to address more complex queries. The platform also provides 24/7 customer support with a response time of just 2 minutes in live chat, emphasizing its commitment to quality service.

As for pricing, Botsify offers three main plans: 'Do It Yourself' at $49/month, 'Done For You' at $149/month, and a customizable plan. While a free plan is not available, they do provide a 14-day free trial giving full dashboard access.

In summary, Botsify is more than just a tool; it acts as an integral part of a business's digital strategy, offering comprehensive solutions from lead capture to customer support. With its feature-rich platform, Botsify stands as a robust solution for businesses looking to capitalize on automated, intelligent customer engagement.