FreshMarketer is a purpose-built marketing CRM designed to supercharge your e-commerce business. This unified marketing automation platform empowers e-commerce professionals to craft more compelling messages, convert prospects faster, and deliver exceptional customer experiences. With features ranging from multichannel engagement to customer segmentation and automated journeys, FreshMarketer equips you with the tools you need to thrive in the competitive e-commerce landscape.

Key Features:

1. Multichannel Engagement: Reach your audience wherever they are and deliver consistent, personalized experiences across a variety of channels, including email, WhatsApp, SMS, live chat, and social media. FreshMarketer streamlines your multichannel engagement efforts into one powerful solution.
2. Customer Segmentation: Tailor your marketing efforts with precision by segmenting your audience based on their purchases, behavior, and preferences. Leverage pre-built segments such as new or returning customers, one-time purchasers, and abandoned cart shoppers to send highly personalized messages that drive conversions.
3. Automated Journeys: Let automation work for you around the clock. FreshMarketer offers a range of ready-to-use cross-channel campaigns that allow you to automate tasks at scale. Choose from over 20 e-commerce journey templates, customize more than 150 email templates, and utilize chatbot templates for various purposes, including FAQs, checkout assistance, and discounts.
4. FreshSales Suite: Break down organizational silos and provide your sales, marketing, and support teams with a unified CRM. FreshSales Suite ensures that your customer-facing teams have access to a single source of truth throughout every stage of the customer journey.

Why E-commerce Businesses Love FreshMarketer:

E-commerce professionals have witnessed remarkable results with FreshMarketer. Mathew K. Samuel, CEO and Global Marketing Head of NatXtra, shared their success story. By using FreshMarketer for email newsletters, they achieved a significant increase in open rates, from 19% to 46%, and click rates, from 1.6% to 5%. This boost in engagement translated into higher website traffic and ultimately contributed to a 5% increase in revenue.

Get Started with a Free Trial:

Ready to experience the benefits of FreshMarketer for yourself? Sign up for a free trial today and explore its capabilities for 21 days. No credit card is required, and there are no strings attached. Elevate your e-commerce marketing efforts with FreshMarketer.