What is it?

Conduit is an AI-driven tool that offers insightful answers and data analysis within Google Sheets, tailored for businesses. It is designed for professionals seeking to leverage AI for data-driven decision-making, without the need for advanced technical skills. The tool is used by over 200,000 professionals and is particularly noted for its ease of use and integration with everyday business tools.

How It Works

Conduit functions in a straightforward manner:

1. Data Importation: Users can import data into Google Sheets from a wide range of sources, including Shopify, Salesforce, HubSpot, and more, totaling over 500 systems.
2. Configuration and Templates: Conduit provides templates for combining data from different sources, like Shopify and Facebook ads, into comprehensive dashboards.
3. AI-Powered Queries: Users can ask any business-related question, and Conduit’s AI will deliver the relevant answers based on the available data.
4. Notifications and Alerts: The tool can be set up to send notifications via Slack or email about significant changes or updates in the data.

Use Cases

Conduit is utilized for various purposes, including:

• Performance Reporting: Tracking client and agent-level KPIs.
• Tags Analysis: Maximizing value from tags.
• Root Cause Analysis: Identifying key reasons for customer contacts.
• Demand Drivers: Gaining insights linked to revenue generation.
• SLA Dashboard: Managing service level agreements.
• Account Management: Overseeing customer accounts efficiently.

Products

Conduit's main product offerings include:

• Google Sheets Add-on: Allowing users to work directly within Google Sheets.
• Chrome Plugin: Users can access Conduit's capabilities within their SaaS applications.
• Dashboard Templates: Pre-configured templates for various business needs.

Accessibility and Developer Options

Conduit is designed for ease of use, requiring no technical skills or credit card for starting. It's accessible directly through Google Sheets or via a Chrome extension, making it highly user-friendly for non-technical users.

Compatibility

Conduit is compatible with Google Sheets and can be integrated with over 500 different systems including Shopify, Salesforce, and HubSpot. It also offers a Chrome extension for broader application use.

Community

While specific details about the Conduit community are not provided, its user base of over 200,000 professionals suggests a significant level of engagement and potential for user interaction and support.

Company

Conduit is developed by Conduit Grail, a company that focuses on making AI accessible for business analytics and decision-making. The company has established itself as a trusted provider for thousands of companies.